{"id":2758,"date":"2025-03-11T13:31:18","date_gmt":"2025-03-11T13:31:18","guid":{"rendered":"https:\/\/glovers.eu\/?page_id=2758"},"modified":"2025-10-21T14:16:02","modified_gmt":"2025-10-21T14:16:02","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.varnalux.com\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n\n\t<section class=\"section\" id=\"section_725471806\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row\" style=\"max-width:1200px\" id=\"row-742041288\">\n\n\n\t<div id=\"col-1575223774\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner text-left\"  >\n\t\t\t\n\t\t\t\n\n\t<div id=\"text-4236841872\" class=\"text\">\n\t\t\n\n<h2>Privacy policy<\/h2>\n\t\t\n<style>\n#text-4236841872 {\n  font-size: 2.35rem;\n  line-height: 1.8;\n  text-align: center;\n  color: rgb(90, 90, 93);\n}\n#text-4236841872 > * {\n  color: rgb(90, 90, 93);\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"text-1649577427\" class=\"text\">\n\t\t\n\n<p><em>Last updated: October 2025<\/em><\/p>\n<p><strong><u>Controller<\/u><\/strong><\/p>\n<p><strong>Dutchblue.com Ltd.<\/strong><br \/>\nParizhka Komuna 26, Floor 9, 9000 Varna, Bulgaria<br \/>\nWebsite: www.varnalux.com<\/p>\n<p><strong><u>Data Protection Contact<\/u><\/strong><\/p>\n<p>Email: <a href=\"mailto:dataprotection@varnalux.com\">dataprotection@varnalux.com<\/a><\/p>\n<p><strong><u>What Data We Process and Why<\/u><\/strong><\/p>\n<p>We process personal data only when necessary to operate and improve our shop and to provide our services. This includes:<\/p>\n<ul>\n<li><strong>Orders delivery<\/strong> name, address, company details, VAT (if provided), email, phone (optional) to process and deliver your purchase and handle returns\/warranty.<\/li>\n<li><strong>Payments:<\/strong> order reference and payment details (we do not store full card data) to complete transactions and prevent fraud.<\/li>\n<li><strong>Customer support:<\/strong> data you provide via contact forms or email to respond to your request.<\/li>\n<li><strong>Newsletter\/marketing (optional)<\/strong> email address to send updates and offers (only with your consent; unsubscribe anytime).<\/li>\n<li><strong>Security logs:<\/strong> server logs (e.g., IP address, timestamp, URLs) to maintain security and diagnose issues.<\/li>\n<li><strong>Cookies\/analytics (consent-based):<\/strong> usage data to understand and improve site performance.<\/li>\n<\/ul>\n<p><strong><u>Legal Bases (Art. 6 GDPR)<\/u><\/strong><\/p>\n<ul>\n<li><strong>Contract performance<\/strong> \u2013 processing orders, deliveries, returns (Art. 6(1)(b)).<\/li>\n<li><strong>Legal obligation<\/strong> \u2013 tax\/commercial retention (Art. 6(1)(c)).<\/li>\n<li><strong>Consent<\/strong> \u2013 newsletter, non-essential cookies\/analytics (Art. 6(1)(a)).<\/li>\n<li><strong>Legitimate interests<\/strong> \u2013 security logs, fraud prevention (Art. 6(1)(f)).<\/li>\n<\/ul>\n<p><strong><u>Sharing with Third Parties<\/u><\/strong><\/p>\n<p>We do not sell personal data. We share data only when necessary to provide our services:<\/p>\n<ul>\n<li><strong>Shipping carriers:<\/strong> e.g., DPD, DHL, GLS (address\/contact for delivery).<\/li>\n<li><strong>Payment processors:<\/strong> banks, card processors, ADYEN (transaction processing and fraud prevention).<\/li>\n<li><strong>Email service (newsletter):<\/strong> Mailchimp (The Rocket Science Group LLC) for opt-in communications.<\/li>\n<li><strong>Hosting\/IT providers:<\/strong> infrastructure and maintenance within the EU\/EEA where possible.<\/li>\n<\/ul>\n<p>All processors are bound by data processing agreements (Art. 28 GDPR). Data is kept within the EU\/EEA unless stated otherwise below.<\/p>\n<p><strong><u>International Transfers<\/u><\/strong><\/p>\n<p>If we use Mailchimp for newsletters, data may be transferred to the USA. Mailchimp participates in the EU\u2013U.S. Data Privacy Framework (adequacy decision; Art. 45 GDPR). Where required, we also implement appropriate safeguards.<\/p>\n<p><strong><u>Retention Periods<\/u><\/strong><\/p>\n<ul>\n<li><strong>Order invoice data <\/strong> up to 10 years (statutory retention).<\/li>\n<li><strong>Customer support messages:<\/strong> up to 12 months after resolution.<\/li>\n<li><strong>Newsletter data:<\/strong> until you unsubscribe (or consent withdrawal).<\/li>\n<li><strong>Security logs:<\/strong> up to 30 days unless longer needed to investigate incidents.<\/li>\n<li><strong>Cookies:<\/strong> per your choices (see Cookie Policy for durations).<\/li>\n<\/ul>\n<p><strong><u>Cookies and Tracking<\/u><\/strong><\/p>\n<p>We use cookies and similar technologies. Essential cookies are required for the site to function. Non-essential cookies (analytics\/marketing) are used only with your consent via our cookie banner, which you can change or withdraw at any time. Details are described in our <a href=\"\/cookie-policy\">Cookie Policy<\/a>.<\/p>\n<p><strong><u>Analytics<\/u><\/strong><\/p>\n<p>If you consent, we use privacy-friendly analytics (e.g., Google Analytics 4 with IP anonymization) to measure traffic and improve our site. You can withdraw consent anytime via the cookie settings.<\/p>\n<p><strong><u>Newsletter and Marketing Emails<\/u><\/strong><\/p>\n<p>We send newsletters only if you explicitly subscribe (double opt-in). You can unsubscribe at any time via the link in each email or by contacting <a href=\"mailto:cs@varnalux.com\">cs@varnalux.com<\/a>. Provider: Mailchimp, acting as our processor under GDPR.<\/p>\n<p><strong><u>Your Rights (GDPR Arts. 12\u201322)<\/u><\/strong><\/p>\n<ul>\n<li>Access to your data<\/li>\n<li>Rectification of inaccurate data<\/li>\n<li>Erasure (\u201cright to be forgotten\u201d)<\/li>\n<li>Restriction of processing<\/li>\n<li>Data portability<\/li>\n<li>Objection to processing based on legitimate interests<\/li>\n<li>Withdrawal of consent at any time (does not affect prior lawful processing)<\/li>\n<\/ul>\n<p>To exercise your rights, contact: <a href=\"mailto:dataprotection@varnalux.com\">dataprotection@varnalux.com<\/a>.<\/p>\n<p><strong><u>Supervisory Authorities (Information for EU Consumers)<\/u><\/strong><\/p>\n<p>You can lodge a complaint with your local data protection authority. Examples:<\/p>\n<ul>\n<li>Austria: Datenschutzbeh\u00f6rde<\/li>\n<li>Belgium: Autorit\u00e9 de protection des donn\u00e9es \/ Gegevensbeschermingsautoriteit<\/li>\n<li>France: CNIL<\/li>\n<li>Germany: Bundesbeauftragte f\u00fcr den Datenschutz und die Informationsfreiheit (BfDI)<\/li>\n<li>Netherlands: Autoriteit Persoonsgegevens<\/li>\n<\/ul>\n<p>You may also contact the Bulgarian Commission for Personal Data Protection (our country of establishment).<\/p>\n<p><strong><u>Security<\/u><\/strong><\/p>\n<p>We use SSL\/TLS encryption and appropriate technical and organizational measures to protect data against loss, misuse, and unauthorized access. Our measures are reviewed regularly.<\/p>\n<p><strong><u>Children<\/u><\/strong><\/p>\n<p>Our services are not directed to children. We do not knowingly collect data from children. If you believe a child has provided personal data, please contact us to delete it.<\/p>\n<p><strong><u>Changes to this Policy<\/u><\/strong><\/p>\n<p>We may update this Privacy Policy to reflect legal, technical, or business changes. The latest version is always available on this page.<\/p>\n\n\t\t\n<style>\n#text-1649577427 {\n  color: rgb(90, 90, 93);\n}\n#text-1649577427 > * {\n  color: rgb(90, 90, 93);\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_725471806 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n<\/style>\n\t<\/section>\n\t\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2758","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.varnalux.com\/en\/wp-json\/wp\/v2\/pages\/2758","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.varnalux.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.varnalux.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.varnalux.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.varnalux.com\/en\/wp-json\/wp\/v2\/comments?post=2758"}],"version-history":[{"count":29,"href":"https:\/\/www.varnalux.com\/en\/wp-json\/wp\/v2\/pages\/2758\/revisions"}],"predecessor-version":[{"id":7576,"href":"https:\/\/www.varnalux.com\/en\/wp-json\/wp\/v2\/pages\/2758\/revisions\/7576"}],"wp:attachment":[{"href":"https:\/\/www.varnalux.com\/en\/wp-json\/wp\/v2\/media?parent=2758"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}